Case Study · IT Solution
Disaster recovery & system integration for public-sector finance.
Enterprise software licensing, disaster recovery, and system integration services for public-sector financial management in Malaysia.
Project overview
A reliable, well-maintained system for public-sector financial operations.
Procurement and maintenance of software licenses, along with disaster recovery services, for a financial management system used by multiple public sector agencies.
The public sector required a reliable, well-maintained system to support financial operations — needing an improved disaster recovery solution, seamless system integration, and ongoing maintenance to ensure uninterrupted service and compliance with operational standards.
Services provided
What we delivered.
New Software Supply
Provided software meeting the required specifications.
Technical Support & Maintenance
Comprehensive software maintenance and repair throughout the contract period.
System Integration
Installed, configured, tested and deployed integration modules connecting to external systems at disaster-recovery centres across multiple locations.
Disaster Recovery & Simulation Testing
Implemented an active-active disaster recovery setup and conducted end-to-end simulation, integrating with various external agencies.
Preventive Maintenance
Scheduled on-site preventive maintenance to ensure system stability.
Project Management
Managed implementation over 28 months, including software subscription renewals and technical support.
Technology Transfer
Training on system installation, configuration and disaster-recovery procedures.
Project Closure & Reporting
Final project report covering system performance, integration status and disaster-recovery readiness.
Customer's feedback
How it landed.
Public sector stakeholders appreciated the structured approach to ensuring system reliability and disaster-recovery readiness.
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